Effective date: [Insert Date]
Welcome to Boikutoo. These Terms and Conditions govern your access to and use of the Boikutoo website and services (the “Site”), including any content, features, products, and services offered on or through the Site (collectively, the “Services”). By using the Site or placing an order, you agree to these Terms. If you do not agree, do not use the Site.
1. Definitions
- “Boikutoo,” “we,” “us,” or “our”: Boikutoo Ltd. and its successors and assigns.
- “Customer,” “you,” or “your”: any person or entity that accesses or uses the Site or places an order.
- “Product”: Any book or related item listed for sale on the Site.
- “Order”: A legally binding request by you to purchase Products from Boikutoo.
- “Content”: Text, graphics, logos, images, audio, video, and other materials on the Site.
2. Eligibility and Accounts
- You must be at least 18 years old or have a parent/legal guardian’s permission to use the Site.
- You may be asked to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- You agree to provide accurate, complete, and current information and to update it as necessary.
3. Products and Availability
- All Product descriptions, pricing, and availability are subject to change without notice.
- We strive for accuracy, but errors may occur. If a Product is mispriced or unavailable, we will contact you or cancel the Order in accordance with our policies.
4. Ordering and Contracts
- By placing an Order, you make an offer to purchase the selected Product(s) under these Terms.
- We will send you an order confirmation after you submit the Order. A binding contract is formed when we dispatch the Product or when you receive a confirmation email indicating that the Order has been accepted.
- We reserve the right to refuse or cancel any Order for reasons including, but not limited to, product unavailability, payment issues, or suspected fraudulent activity.
5. Pricing and Payment
- Prices listed on the Site include applicable taxes unless otherwise stated.
- Payment methods accepted are listed at checkout (e.g., credit/debit cards, PayPal, etc.).
- You authorize us to charge the total amount of your Order, including taxes and shipping, and any applicable fees, at the time of purchase or as otherwise disclosed.
- If a pricing error occurs, we reserve the right to cancel or adjust the Order and will inform you promptly.
6. Shipping and Delivery
- Shipping costs and estimated delivery times are provided at checkout and may vary by location and shipping method.
- Titles may be fulfilled from our own inventory or from third-party partners.
- Title and risk of loss pass to you according to the shipping method selected and applicable laws.
- We are not liable for delays caused by carrier issues, natural disasters, or force majeure.
7. Returns, Refunds, and Exchanges
- We offer returns/refunds/exchanges under the following policy: [Insert return window, condition requirements, restocking fees if any].
- To initiate a return, contact our customer service at [email] or use the return portal on the Site.
- If a Product is defective or not as described, please contact us within [X] days of receipt for a replacement, refund, or credit.
- Original shipping charges are non-refundable except in cases of Boikutoo error or defective items.
- Digital content (if any) may be non-returnable once accessed, unless defective.
8. Intellectual Property
- All Content on the Site, including designs, logos, and product images, is protected by intellectual property laws and owned or licensed by Boikutoo.
- You may view and use Content for personal, non-commercial purposes and print or download material for private use, provided you do not modify, obscure, or remove any notices.
- You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit Content without our prior written consent.
9. Licenses and Acceptable Use
- You grant Boikutoo a non-exclusive, worldwide, royalty-free license to use content you submit, such as reviews or user-generated content, to operate and promote the Site.
- You agree not to misuse the Site, including:
- Uploading malware or attempting to gain unauthorized access
- Interfering with other users or the Site’s functionality
- Violating any applicable laws or terms of this Agreement
10. Privacy and Data Protection
- Our Privacy Policy explains how we collect, use, and protect your personal information. By using the Site, you consent to the data practices described therein.
- You may have rights under applicable data protection laws (e.g., GDPR/CCPA). For requests related to your personal data, contact us at [privacy@example.com].
11. Third-Party Links and Content
- The Site may contain links to third-party websites or services. We do not control these and are not responsible for their content or practices.
- We may display or provide access to third-party products or services; your use thereof is governed by those third parties’ terms.
12. Disclaimers
- The Site and all Products are provided “as is” and “as available.” Boikutoo makes no warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
- We do not warrant that the Site will be uninterrupted or error-free, or that defects will be corrected.
13. Limitation of Liability
- To the maximum extent permitted by law, Boikutoo and its officers, employees, and agents shall not be liable for indirect, incidental, special, punitive, or consequential damages arising out of or in connection with your use of the Site or purchases.
- Our total liability for direct damages arising from a single Order or transaction shall not exceed the amount paid by you for the Product(s) in that Order, unless otherwise required by law.
14. Indemnification
- You agree to indemnify, defend, and hold harmless Boikutoo and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising from your use of the Site, violation of these Terms, or infringement of third-party rights.
15. Governing Law and Dispute Resolution
- These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of laws principles.
- Any disputes arising out of or relating to these Terms shall be resolved through [binding arbitration / small claims court / courts of competent jurisdiction], located in [City, Country], unless otherwise required by law.
16. Changes to Terms
- We may update or modify these Terms at any time. If changes are material, we will provide notice at least [X] days before the changes take effect.
- Your continued use of the Site after the effective date constitutes your acceptance of the updated Terms.
17. Termination
- We may suspend or terminate your access to the Site at our discretion, including for violation of these Terms.
- Upon termination, sections that by their nature should survive will remain in effect, including ownership, disclaimers, and limitation of liability.
18. Contact Information
If you have questions or concerns about these Terms, please contact us at:
- Email: [support@boikutoo.com]
- Address: 160 Lake Circus (6th Floor), Kalabagan, Dhaka-1205, Bangladesh.
- Phone: +8801882215536